Customers will additionally pay for the packaging, insurance, and shipping costs that ensure the upmost care for your artwork during travel.

Because all artwork will be packaged and shipped with the upmost care and because all products will have insurance, there will be no refunds upon arrival of artwork. The artist will use their discretion as to how to remedy the situation if unforeseen damage occurs.

The artist will be in touch with customers throughout the creation process to make sure their visions come to life in the way they imagined, so there will be no reimbursement upon arrival of commissioned artwork. If a customer is unhappy with their product, the artist will use their discretion as to how to remedy the situation.